Terms & Conditions

TERMS AND CONDITIONS FOR PRE-ORDERING AND SHIPPING OF GOODS

I/we  agree  that  the  transaction  between  me/us  and  G-Importers  Logistics  shall  be  governed  by  the conditions specified below:

  1. DEFINITION

G-Importers means ‘Global Importers’. Pre-ordering means ‘payment before receiving goods’.

2. WARRANTY

We make no warranties, verbal or written.

3. TIME OF DELIVERY

Goods pre-ordered through air freight take between 7-14 working days while ocean freight for goods like Cars, Buses, Trucks, Armoured vehicles, Caterpillars, Recreational vehicles etc. take between 6-9weeks from the date of initiating the transaction or when shipment gets to our address. Note that the delivery period for vehicles varies with countries. For the US, shipping takes 6-9weeks; Germany takes 4-6weeks and the UAE takes 6-9weeks delivery period. Goods shipped via air freight could be delivered in ten (4) working days using G-Importers fast link but attracts additional charges. The delivery date starts counting once payment is received.

Note:

(a). Goods (i.e. Car, Bus, Truck, Engine, Armoured vehicles, Caterpillars, Recreational Vehicles etc.) delivered outside Lagos attracts a surcharge of #50,000 to #200,000 depending on the part of the country the goods is to be delivered. This applies only to ocean freight.

(b). Goods shipped in by air attracts additional fees for door to door service. The courier company determines this rates.

(c). There will be no refund for goods delivered to customer(s) in good condition after delivery.

4. PAYMENT OPTION

Transaction payments with G-Importers can be in any of this plans, and they include;

(A). Complete payment plan: 100% down payment

(B). Standard payment plan: 95% down payment and the balance at the point of delivery (balance before delivery) with exception to clients within Lagos.

(C). Flexible payment plan: Initial deposit (first installment) covers the buying, shipping and a fraction of our service charge while the second installment takes care of the clearing and finally, the balance before delivery with exception to clients within Lagos. The clearing fund must be made available a week before the goods arrive.

(D) Payment can also be made via paystack for goods shipment.

Note: this flexible payment option could attract a RENT if a customer fails to pay the clearing fee at least four (4) days before the  arrival  of  the  goods  and  the  RENTAGE (Demurrage)  will  be  incurred  by  the  client.  Payment options A to D only apply to ocean freight.

5. RENT

In the case of inability to pay up the balance for whatsoever reason, a customer’s goods shall attract One Thousand Naira (N1000) Daily RENT after a week of goods availability.

6. CANCELLATION/REFUND

Any cancellation of transaction not caused by G-Importers  shall attract a fine of 5% of the total cost of the goods.

7. DELAY

G-Importers shall not be liable for delay caused by external factors like changes in government policy, act of God, omission, title related issues for vehicles, protest at the port, hike in Import duty and delay in shipment by a shipping company. G-Importers shall only be liable to delay caused by her and shall compensate for such delays based on its management decision.  However, G-Importers  shall do all within her power to avoid or forestall any delay for maximum satisfaction of her clients. G-Importers will sure deliver goods shipped or pre-ordered to all clients within record time.

8. INCREMENT

In case of sudden increase in exchange rate or import duty due to government policy during an ongoing transaction, the client shall be bear such increment.

9. INSURANCE

We extend your protection beyond our liabilities and give $100 per vehicle and $20 per package in case of any eventuality but you can buy marine cargo insurance or transit insurance to cover all your shipments.

10.RESPONSIBILITY FOR PAYMENT

The name on the shipment will be responsible for payment of goods. This is only applies to goods shipment by air. All payments for shipping is due within three days after invoice is sent.

11. LIMITATION OF LIABITIES

Declaring a higher shipment and payment of the said fee, our limit of liability is the lower of the following: 1. Actual value 2. $100 for vehicles and $20 per package when lost, damaged or adversely affected. In any case, we will not be liable for act of God, omission, peril of the air, weather condition, strike, civil commotion, mistake by Customs, police or quarantine officials who have actual or apparent authority.

12. CLAIMS FOR LOSS, DAMAGE OR DELAY

The filing of claims for refund must be in written to us within specific time period after the date on which shipment is received. Claim shall be as described: (a) 30 days if it is a damaged or loss claim. (b) 30days for any over charge claim (c) 15days if a claim for delays.

13. ITEMS NOT LIABLE FOR SHIPPING

Certain items are not allowed to be shipped out of either the US or UK. Kindly notify before shipping items to our address.

14. FRAUDSTER OR ‘YAHOO YAHOO’

We do not assist fraudsters to ship items as most cards use in making purchase online could have been fraudulently gotten or stolen from their rightful owners. If such goods are shipped to us, we will confiscate them and possibly initiate a legal action.

15. LOCAL AUTO BROKERAGE 

Our local auto broker fee covers for up to ten cars. Meaning, we will help inspect, verify custom document, vin check and negotiate at least eight vehicles before the broker fee expires.

16. REGISTRATION & TRACKER

All vehicles to be delivered outside Lagos must be registered and have a tracker installed before delivery.